Fibre to the Business
Future-Proof Your Business
Build your business on the most reliable, scalable, versatile, and cost-effective connectivity solution
Our Business Fibre Solutions
High-availability, low-latency network that delivers future-proof capacity for business needs
Business Fibre
for broadband solutions at the best possible prices
- Uncapped, Unshaped & Unthrottled
- Up to 10:1 Contended Bandwidth
- Broadband Only Services
- Asymmetrical and Symmetrical Options
- Free to use Router
- 24/7/365 Support
- See Value add Section for Optional Extras
Premium Business Fibre
to get more bang for your buck
- Uncapped, Unshaped & Unthrottled
- Up to 2:1 Contended Bandwidth
- Broadband services with 1:1 QoS VLAN options
- Symmetrical Upload vs Download
- Free to use Router Included
- 99% Uptime with 24/7/365 Support
- See Value Add Section for Optional Extras
Dedicated Fibre
for uncontended connectivity to any destination
- Uncapped, Unshaped & Unthrottled
- Uncontended Bandwidth (1:1)
- DIA, Voice, MPLS, L2 & P2P Service options
- Symmetrical Bandwidth
- 99.5% Uptime with 24/7/365 Support
- Standard or Advanced SLA options
Browse some of our Business Fibre Packages
All Packages include Data and Line Rental
40Mbps
Starting from
R799pm
80Mbps
Starting from
R999pm
150Mbps
Starting from
R1199pm
250Mbps
Starting from
R1699pm
500Mbps
Starting from
R2199pm
40/20Mbps
Starting from
R799pm
75/50Mbps
Starting from
R1049pm
150/75Mbps
Starting from
R1349pm
300/150Mbps
Starting from
R1599pm
500/250Mbps
Starting from
R2299pm
5Mbps
Starting from
R799pm
10Mbps
Starting from
R1099pm
50Mbps
Starting from
R1399pm
100Mbps
Starting from
R1599pm
200Mbps
Starting from
R1799pm
10Mbps
Starting from
R899pm
20Mbps
Starting from
R999pm
50Mbps
Starting from
R1099pm
100Mbps
Starting from
R1199pm
200Mbps
Starting from
R1699pm
5Mbps
Starting from
R1099pm
10Mbps
Starting from
R1359pm
20Mbps
Starting from
R1899pm
50Mbps
Starting from
R2999pm
100Mbps
Starting from
R4999pm
20Mbps
Starting from
R1599pm
50Mbps
Starting from
R2199pm
100Mbps
Starting from
R2999pm
200Mbps
Starting from
R3499pm
1000Mbps
Starting from
R4999pm
10Mbps
Starting from
R899pm
20Mbps
Starting from
R1499pm
50Mbps
Starting from
R2199pm
100Mbps
Starting from
R3499pm
200Mbps
Starting from
R5599pm
20Mbps
Starting from
R2350pm
50Mbps
Starting from
R2999pm
100Mbps
Starting from
R3499pm
200Mbps
Starting from
R5599pm
500Mbps
Starting from
R10499pm
20Mbps
Starting from
R2499pm
50Mbps
Starting from
R3199pm
100Mbps
Starting from
R3999pm
200Mbps
Starting from
R5599pm
500Mbps
Starting from
R12999pm
20Mbps
Starting from
2 199pm
50Mbps
Starting from
3 199pm
100Mbps
Starting from
4 999pm
300Mbps
Starting from
10 599pm
500Mbps
Starting from
16 999pm
All packages subject to both desktop & physical site survey.
Fast & Unlimited Data
Uncapped and Unshaped
Free Install
on 36 month contract
24/7/365 Support
Help is always available
More Value Available
to boost your connectivity
Latest Fibre To The Business Deals
Get high-speed, reliable internet connectivity for your business
Uncapped and Unshaped Bandwidth
starting from
R799* PM
T&Cs apply
Value Added Service
Enhance Your Experience with Our Exclusive Offerings
Failover Services for Business Fibre
Ensure Business Continuity with reliable failover options, including Fibre, Wireless and LTE-A
Include a failover with your Business Fibre and add the following value to your connectivity solution:
- Uninterrupted connectivity for your Vox Data, VOIP and PBX solutions should your primary Business Fibre go down
- Proactive monitoring and automatic switchover to the failover when needed
- Use the failover connectivity as a Temporary link while you wait for your primary fibre to go live
- There are various options available to meet budgetary and operational requirements
- Plans start at R260pm
Vox Advanced SLA Portfolio
Concierge Support for Mission Critical Environments
Get ultimate protection and timely support with our top-tier plan—like comprehensive household insurance for your business. Rest easy knowing downtime is reimbursed with our SLA, keeping you connected and worry-free.
- Rapid Response and Hardware Replacement Time Frames
- Comprehensive & Timely Communication
- Facilitation of Support Services & Incident Resolution
- Escalation Management with Skilled Technical Engineers
- Dedicated Service Delivery Managers
- Advanced Service Performance Reports
- Service Reviews
*T’s and C’s Apply
Communicate Bundle
Save Up to 76% on your voice cost with:
- Uncapped Voice
- Vox Verto or 3CX Hosted PBX
- QoS VLAN for quality voice & video
- Non Geographical Voice Numbers
Fibre Plus
Enhance your fibre connectivity experience for only R1499 p/m, and get the following:
- Any available failover connection (Fibre or Microwave) at No Setup Charge.
- A /29 IP range which provides 5 Static Public IP’s for your own use
- FlowSpec DDOS Attack Mitigation on the included /29 IP Range.
- A rack-mountable router with more ports, processing power and capabilities.
- On Frogfoot: Have your primary fibre link installed 25% faster. We will credit your Setup charge and your first month’s Fibre
- Plus charge if we miss the ETA
*T’s and C’s Apply
Testimonials
Required Documents
Prepare these documents for faster installation:
- Company Registration
- Proof of Company Address
- Director IDs
- Business Letterhead
- Letter of Authority for signatory signing on behalf of Directors
About installation
Internal order placement
Quoting workflow
External order placement
Supplier planning
Site survey
Planning documents
Landlord approvals
Wayleave approvals
Build kick off meeting
Build in progress
ONT installation
Fibre soak testing
Supplier ATP handover
Access profiles
Provisioning
COA handover
Service configuration
Stock request CPE installation
Installation sign off
Monitoring
Support handover
Special Terms and Conditions
The following apply to All Business Fibre products
Desktop surveys (like what is done online) are performed to conduct initial feasibility studies and inform estimated lead times and costs.
All requests for the Fibre Service shall be subject to a feasibility study to determine whether a Fibre Network Operator has adequate fibre infrastructure to provide the Service at a specific location.
Network Operators reserve the right to amend feasibility results during implementation of the service when circumstances arise that was not foreseeable with desktop surveys. Examples include excessive fees charged by landlords for access to their premises or substantially altered civil works due to previously unknown factors.
Estimated lead times are determined by network coverage, network availability and the specific scope of work.
The duration to install a Link is subject to many factors which are outside the control of Vox or the Fibre Network Operators. These include, but are not limited to obtaining approvals from municipalities, roads agencies, utilities providers, other network operators, private landowners and landlords. Construction work may be affected by inclement weather conditions.
The Customer shall be responsible for obtaining 3rd party approvals, including landlord approval to provide fibre infrastructure and services at the site – final approval to be obtained post site survey. Delays in landlord approvals, consents and availability will impact delivery timeframes.
Services offered by Vox are all subject to a once-off set up or Installation fee.
The installation fees on 3-year and longer contracts are fully subsidised on the condition that the full 3-year term is honoured, failing which Vox shall raise an invoice for the full installation fees.
Fibre Network Operators may charge a separate installation fee, billed directly to the Customer, for the installation of the Circuit from the property boundary to within the premises – even if and notwithstanding that the service is ordered directly with Vox.
The portion of the Fibre Service that is comprised of the provision of the Link is provided to the specific address with a Link leased by Vox from a Fibre Network Operator.
Each Link has its own unique build cost (which is not related to the installation fee charged by Vox) and accordingly should the Customer wish to move premises during the contract term of a Fibre Service, there will be associated costs recoverable from the Customer.
Only if the new site is feasible for a similar Fibre Service would a relocation be allowed and the following needs to be noted:
a replacement contract must be signed for at least
the same term, and
the same value.
Relocation fees for the new Link will be payable by Customer.
This is not exhaustive and the relevant contracts still need to be signed.
Need help?
We have all the Business Fibre answers you need
Frequently Asked Questions
Business Fibre
Fibre is available in areas all over South Africa and is continuously expanding into more areas as we grow our own network and onboard partners.
Check availability on our coverage map to see which options you have access to or view the alternative solutions where applicable.
No, our FTTB services include basic WiFi and Non-Wifi Routers as part of the monthly service fee, to be selected based on your requirements.
The installation timeframes are estimates based on the status of the fibre in your building. Typically, buildings with fibre already present can take between 4-8 weeks to install. Where the fibre is not yet present, the lead time could increase to 4-6 months.
We have temporary connectivity options which you can add to your order, subject to availability, which include Wireless, Fibre and LTE.
Upgrades within contract are allowed, but a downgrades cannot be accommodated within contract as we have back to back contracts with our Fibre Network Partners.
We can substitute your contract with a new contract at your new location, subject to feasibility and service availability at the new location.
Yes, during rare cases of network congestion your service can be contended up to 10:1.
Although We always strive to provide all our customers with the best possible experience, the FTTB products do not have any SLA’s. For a more guaranteed service experience, look into Dedicated Fibre.
The download vs upload ratios are depenent on the the fibre supplier. The majority are symmetrical services, but there are exclusions.
Premium Business Fibre
Fibre is available in areas all over South Africa and is continuously expanding into more areas as we grow our own network and onboard partners. Check availability on our coverage map to see which options you have access to or view the alternative solutions where applicable.
No, our FTTB services include basic WiFi and Non-Wifi Routers as part of the monthly service fee, to be selected based on your requirements.
The installation timeframes are estimates based on the status of the fibre in your building. Typically, buildings with fibre already present can take between 4-8 weeks to install. Where the fibre is not yet present, the lead time could increase to 4-6 months.
We have temporary connectivity options which you can add to your order, subject to availability, which include Wireless, Fibre and LTE.
Upgrades within contract are allowed, but a downgrades cannot be accommodated within contract as we have back to back contracts with our Fibre Network Partners.
We can substitute your contract with a new contract at your new location, subject to feasibility and service availability at the new location.
Yes, during rare cases of network congestion your service can be contended up to 10:1.
Yes, all Premium Business Fibre packages ensures equal Upload and Download speeds.
Although We always strive to provide all our customers with the best possible experience, the FTTB products do not have any SLA’s. For a more guaranteed service experience, look into Dedicated Fibre.
Tools, resources and support
Support
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